Training is one of the most important functions of any manager. From top to the bottom levels of an organization, employees that are well-trained to do their jobs perform them better, are more efficient and make greater contributions to the bottom line of the organization. When we discuss forklift operator training with our clients there are three essentials they must commit to in order to take full advantage of the training we provide. This of course transcends forklift operator training and could apply to training in about any other function within your organization.
Planning – Setting out on any quest, whether it’s comprehensive training or how your department will function, doing so without a plan, even a simple one will leave you wandering in the wilderness, drifting from one program to another, no sure if what you’re doing contributes or detracts from your quest.
Put together a plan, including what you want to accomplish, the steps it will take to get there and what you will do to maintain the levels of training you provide as well as what you will do to take it to each “next level” once you have attained your planned levels of training.
Time – Nothing happens overnight, there is no magic elixir for time and practice committed to your plan. You can expand or contract the time it takes based upon your level and amount of training provided to do the job. Time can be your commitment personally or the time commitment of external or outsourced training. Either way, it takes time with the trainer, then time practicing the skills by the employee to hone them to an efficient and effective state. We have addressed how people learn in our Feature Article “The Four Levels of Learning.”
Resources – Time is one of your most valuable resources in any organization and we have addressed the need for that above. But you must also provide the resources for effective training. This can include time with a skilled trainer, a location to provide and practice the skills, equipment needed to learn and practice on as well as materials needed to support the training efforts.
Providing comprehensive ongoing training is an investment in your employees, your organization, and your bottom line performance. The results are usually commensurate with the levels of each of the three essentials we’ve listed and it is rare that results oppose the efforts. Invest in your bottom line with complete and professional training and watch the results, over time, compound for your company.
I have been dealing with PMT for over a decade. This is a family run business and each family member is talented in each division of business and a pleasure to deal with. I have peace of mind knowing PMT will perform with dependability and be there when we need them. From forklifts to pallet jacks I highly recommend them.
Mark was very informative and easy to work with as well as Kathy. We had a big meeting at our office and they accommodated us for two separate certification classes on the same day. Paul was also fantastic, our guys truly appreciated coming out to the office.
PMT Forklifts is the best!!! Year after year they always pull through on our super complex project in Rockefeller Center. The staff is super helpful and very attentive to our needs. Thank you PMT!!!
Fantastic! Incredible service. Reached out to so many companies for quotes and PMT was the most attentive and provided a great product. Highly highly recommend!!
Found PMT Forklift to be very professional, courteous and knowledgeable. Russ was always available when needed. Five stars.
Dan Gettinger- M. Schwartz & Gettinger Feather, Inc. (Hauppauge, NY)
We purchaser a used unit that looks like new. Gabriel was a pleasure to work with and I would recommend calling him if your are in the market